Frequently Asked Questions

ESD materials, or electrostatic discharge materials, are designed to help prevent damage caused by static electricity. They are used in environments where sensitive electronic components could be harmed by electrostatic discharge caused by a buildup of static charge.

We offer a variety of ESD materials and products, including ESD floor finishes, cords and grounding accessories, ESD meters, ESD matting and more!

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The level of ESD protection that you might need depends on the specific sensitivity of the electronic components being handled and the environment in which you are using them.

• Our ESD flooring products provide a resistance range of 1 x 10^6 to 1 x 10^8 ohms, helping static charges dissipate safely to ground.
• Our accessories and ESD garments have a resistance level that helps to minimize static buildup, often ranging from 1 x 10^6to 1 x 10^8 ohms.
• and ESD garments are designed to help minimize static buildup and support proper ESD control.
• Our ESD mats and tray liners provide controlled resistance to support safe grounding for personnel and equipment.

The right ESD product depends on your environment, application, and required level of protection. Our team can help recommend the right flooring, matting, grounding accessories, meters, or other ESD products for your needs.

Talk to an Expert

Our ESD control solutions are designed to support compliance with recognized industry standards for protecting sensitive electronics, including:

• IEC 61340: An international standard covering the measurement, control, and mitigation of electrostatic discharge in electronic environments.
• ANSI/ESD S20.20: A widely recognized standard that outlines requirements for establishing and maintaining an effective ESD control program.

We offer full support for our products. Our knowledgeable team has decades of experience in the ESD industry and provides support across our product line. We can also help explain ESD technology, industry standards, product selection, and general ESD control practices.

Get In Touch

Please contact sales at john@staticsolutions.com to receive a formal quote.

Purchase orders (POs) can be sent to orders@staticsolutions.com, or we can create a sales order for you to review, sign, and submit.

Website orders must be paid by credit card. First-time offline orders require a PO and ACH prepayment.

Yes, please contact sales at john@staticsolutions.com to discuss reseller pricing or volume discounts.

Please contact sales at john@staticsolutions.com for assistance with account setup, tax-exempt documentation, or a copy of our W-9.

Yes. International orders are handled offline and typically require a registration form along with a PO or signed estimate.

Typical lead time is 1 to 3 business days from the time of order confirmation. Lead times may vary depending on product availability and custom requirements.

Yes. We can ship using customer UPS/FedEx account information, but these orders must be handled offline. Freight is not included.

Once your order ships, tracking information is sent to the email address used for purchasing.

For additional information about a specific order, please contact orders@staticsolutions.com.

We accept returns on most unused products within 30 days of purchase. Custom-cut mats are not eligible for return, and restocking fees may apply.

We encourage customers to contact our team before purchasing if they have questions so we can help identify the best solution for their application. The electrical properties of our matting material are guaranteed for the life of the product.

Learn More about return policy and warranty coverage

Yes. Custom mats are available with options for size, color, and snap placement.

Please contact sales at john@staticsolutions.com to discuss your requirements.

Yes. Samples are available upon request.

Please contact sales at john@staticsolutions.com for more information.

Please contact sales at john@staticsolutions.com for help locating a distributor near you or to learn more about becoming a Static Solutions distributor.

Yes. SDSs, TDSs, datasheets, Certificates of Conformance, and other available product documentation can be provided upon request.

Please contact sales at john@staticsolutions.com to request any required documentation.

Yes. HS codes, country of origin information, and available TAA/ISO compliance documentation can be provided upon request.

Please contact sales at john@staticsolutions.com for more information.